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Is a Direct Mail Campaign as Effective as a Digital Marketing Campaign?

Have you ever wondered how direct mail marketing campaigns are still so valuable in an increasingly digital world? Although technology and digital platforms are still on the rise, direct mail is often mistakenly viewed as an afterthought and outdated. However, if you look at the statistics behind direct mail, it’s clear that claim could not be further from the truth.

How Effective is Direct Mail Marketing?

Direct mail boasts significantly larger response rates when compared to online and digital marketing efforts. A direct mail campaign is considerably more effective at generating visibility, awareness, and engagement than its digital counterparts.

As a result of receiving direct mailings, people in the age brackets of 15-34 are:

Getting consumers to engage with their brand is something that many organisations aspire towards. People tend to value something they can see and touch, compared to something they can only see. This is another reason why direct mail works well; the emotional impact it can create gives it a significant advantage over digital marketing materials. 

Some other direct mail statistics show:


[Source: Royal Mail MarketReach, Mail and Digital, Part 1, Quadrangle, 2013]

Do Direct Mail Campaigns Still Work?

Many organisations are still embracing direct mailing services as they recognise the value they bring for creating a connection with their target audience.

The key to a successful direct mail campaign is to strike an emotional chord with recipients, creating printed material that’s eye-catching and will resonate with them. The winning strategy is to do this before the customer simply discards the mailings. 

Compared to digital marketing, you cannot click and delete physical mail or scroll past it. Direct mail offers a targeted and personal approach that’s effective for both long-standing customers and also new prospects. 

So does direct mail marketing still work in today’s digitally-dominated world? The statistics above show that creative direct mail campaigns are far from a relic of the past. While companies are still embracing the power of digital marketing, direct mail services offer a boost that digital services cannot always replicate.

COVID-19 has changed consumer behaviour significantly. How people consume media, as well as the ways in which brands build trust and rapport with consumers, has shifted. During the first lockdown, 96% of mail was engaged with, thanks to people spending more time at home.

[Source: Royal Mail MarketReach, 2020]

Tips for Successful Direct Mail Advertising

If you’ve wondered how to execute a targeted direct mail marketing campaign effectively, have a look at some of our recommendations below.

Think like the customer.

Your end goal with effective direct mail is for your customers to take action. That starts with getting their attention. How do you achieve that? First, find out what they want and what they like, then ask yourself whether your mail represents your brand enough. Is it offering a solution to their problem? Is there a clear call to action?

Use professional graphics.

If you’re concerned about customers potentially losing interest, creative graphics are a great workaround. They are excellent at capturing people’s attention.

Focus on your product or service benefits over their features.

The copy in your printed marketing materials is critical; copy has the power to shape your message and encourage people to take action. Don’t just describe a shopping list of your featured products or services. Instead, explain the benefits and how they can make a viable difference to your customers.

Make use of expertly written, engaging content.

Following on from the previous points, use the content to answer the questions people have about your business, product or service. Again, finding out what your customers want and are interested in will be vital in creating that targeted, winning content.

Advantages of Direct Mail over Digital

If you’re considering investing in direct mail for your business, but are still weighing up the benefits and drawbacks, then look no further. 

In summary, direct mail offers the following benefits:

Bespoke Direct Mail Solutions from Lbox Communications

Whatever your direct mail marketing campaign requirements, Lbox Communications have the experience, resources, equipment and industry knowledge to help. Contact us today to see how we can help your next project be a valuable investment.