Lbox Communications has partnered with Camden Council since 2004. The council needed a solution that would deliver Camden Magazine to homes and businesses across the borough as well as in bulk to key public buildings. The main requirements were reliability of delivery including a tried and tested process to access blocks of flats, speed and quality of delivery.
We employ our full-time, supervised staff to deliver for Camden, implementing our ISO-approved process to ensure accuracy and quality of delivery. Our experience and relationships across the borough mean we can access blocks and ensure the council’s message reaches all residents. Where a complaint or query is received the delivery is corrected within 48 hours and the address is logged on our internal mapping system for the next campaign.
For time-sensitive consultations or resident updates, we use our 24hr print and delivery service to ensure the message reaches residents in line with the council’s requirements.