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International Elf Service DM360 Direct Mail Case Study

International Elf Service relies on DM360 Direct Mail to deliver magical Christmas campaigns

5 min read
Lbox Communications have been amazing to work with. They’ve been professional, helpful and have communicated well throughout the campaign.
International Elf Service

The Background

The International Elf Service (IES) is a family-run business promoting family time, inspiring imagination and taking children and families on a magical literacy journey in the form of personalised Christmas advent letters for all ages to enjoy.

IES provide beautiful bespoke illustrated handcrafted items, and we at Lbox have had the pleasure of being involved with IES for several years. As the business grew, Emily Beckloff, the Director of IES, turned to us to help keep up with demand.

Emily needed a mailing house that understood the level of detail required to fulfil her products and a touch of creative flair for these magical Christmas campaigns.

jobs completed
variables per pack
happy children

Project Stats

in numbers

"Our products are handcrafted and personalised and not only has Lbox Communications totally understood my brand and requirements, but they’ve bent over backwards to ensure my customers receive their orders to the exceptionally high standard that we demand.”

The Solution

Lbox helps Emily with all the aspects of the campaigns from the bespoke print, hand fulfilment and item matching, to identifying the appropriate postage services. This gives Emily the time to run her amazing business throughout the months of September to December, and the freedom to focus on marketing and growing her business. We even employ our own 'Christmas elves’ to ensure smooth running between these 4 months of the year!

Our partnership means that Emily now does not feel restricted in scaling her business, resulting in more families enjoying these fantastic products.

Direct Mail hand fulfilment services