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International Elf Service

The Background

The International Elf Service (IES) is a family run business, promoting family time, inspiring imagination to take children and families on a magical literacy journey in the form of personalised Christmas advent letters for all ages to enjoy.  
IES provide beautiful bespoke illustrated handcrafted items. We at Lbox have had the pleasure of being involved with ‘IES’ for 4 years. As the Business grew, Emily Beckloff, the Director of ‘IES’ turned to Lbox to help grow and keep up with demand.  
Emily needed a Mailing house that could understand the level of detail required to fulfil her products and a touch of creative flair for these magical Christmas campaigns. 

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The Solution

Lbox help Emily with all the aspects of the campaigns from the bespoke print, to hand fulfilment and item matching to identifying the appropriate postage services.  This gives Emily the time to run her amazing business throughout the months of September to December, giving her the freedom to focus on marketing and growing her business.  We even employ our own Christmas ‘elves’ to ensure the smooth running between these 4 months of the year! 
The Partnership means that Emily now does not feel restricted in the scaling the business resulting in  more families enjoying these fantastic products. 

“Lbox Communications have been amazing to work with. They’ve been professional, helpful and have communicated well throughout the campaign. Our products are handcrafted and personalised and not only has Lbox Communications totally understood my brand and requirements, but they’ve bent over backwards to ensure my customers receive their orders to the exceptionally high standard that we demand.”

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